Progress is stored on your device
Level progress, stars, coins, settings, daily state, and local guest session data stay on your device in the current launch profile.
Player support
Gridzle is a local-first puzzle game built to work offline. Start with the answers below if a puzzle, setting, language, sound, or progress state does not behave as expected.
Ranked events are online-only and allow no hints or gameplay assists. If a request is pending, reconnect before retrying; Gridzle retries only the same pending action and never creates an offline ranked queue. Live ordering is provisional, cached information may be stale, and final rank appears only after the server publishes its final snapshot. Include the event kind and visible status when contacting support, but never send credentials or attestation details.
Contact Support
If you contact Buhane through the support destination shown in your installed app-store listing, include these details so a report is easier to reproduce.
Level progress, stars, coins, settings, daily state, and local guest session data stay on your device in the current launch profile.
You can play installed levels without a network connection. Reinstalling the app or clearing app data can remove local progress from that device.
Gridzle keeps gameplay local-first and works offline. Do not rely on cloud sync when reinstalling the app or clearing local data; purchases and ads also remain inactive in the current launch profile.
Music, sound effects, and haptic feedback can be adjusted in Settings. If your device is muted or in silent mode, platform audio settings may also affect playback.
Gridzle supports English, Turkish, Korean, German, Japanese, and Simplified Chinese. The app follows your selected or resolved locale where supported.
Review the public privacy and terms pages for the current local-first launch profile.
Gameplay FAQ
This website does not collect support requests and does not provide a public chat widget, account portal, or ticketing form.